Supv Center

Supv Center
Gresham, OR, US
Job ID : R-064946
Job ID : R-064946

This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma

1In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide
clear and consistent instructions and directions, conduct meetings, and clearly communicate performance
expectations. May be required to perform tasks in work areas. Advise management of employee relation issues or
escalated donor issues.
2 In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and
3 Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size,
structure and donor flow. Monitor time card reporting procedures, attendance, and utilization of overtime.
4 Conduct error investigations and develop recommendations for process improvement.
5Participate with management in conducting performance appraisals, providing performance feedback. With
management review, document verbal and written coaching level corrective actions as needed. Assist in
maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification
6 May assist with the recruitment and selection of center operation staff.
7 Adhere to and promote compliance to company policies and procedures.
8 May assist with the development and implementation of marketing initiatives to increase donor retention.
9 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the
10 Understand policies and procedures associated with hyper immune programs at the center if applicable.
11 Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policiesand procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
12 Maintain confidentiality of personnel, donor, and center information.
13 Will be cross-trained in all technical areas and other functions to meet the needs of the business.
14 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
15 Perform other job-related duties as assigned.
Provide minimum hiring requirements, specialized knowledge, and other considerations required
 High school diploma or equivalency required
 Bachelor’s Degree or equivalent combination of education and professional work experience
 Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of
others required

Working Conditions(physical & mental requirements)
 Shares information with internal contacts with common desire to reach a solution
 Ability to make decisions, which have moderate impact on immediate work unit.
 Must be able to see and speak with customers and observe equipment operation.
 Occasionally perform tasks while standing and walking up to 100% of time
 Reach, bend, kneel and have high level of manual dexterity
 Occasionally be required to lift and carry up to 25 pounds
 Fast paced environment with frequent interruptions
 Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.
 Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
 Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

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